In the modern world, business entities, especially SMEs, need POS systems to enable the management of their businesses, enhance customer satisfaction and support sound organizational decision-making. There are two great choices of this sphere – Lightspeed and Square and both of these provide solid, easy to use services that satisfy various needs. This article will assist you in making the right decision between the Lightspeed and Square POS systems and what suit your business needs best.
Comparison of LightSpeed and Square POS Systems
Lightspeed
Specialists of retail, restaurant and golf, they provide point of sale, category management and enterprise analytics. Launched back in 2005, Lightspeed has brought value for lots of companies worldwide providing them the necessary tools for improving their sales, stocks, and customers’ relations. The company has vertical applications that address needs of certain industries so as to give a business a best fit solution.
Key features of Lightspeed POS systems include:
– It has a very helpful and friendly user side interface.
; Blending perfectly with numerous other related applications
Inventory management down to the smallest detail
Every firm, industry, and market offers valuable customer information and analytics.
Dashboard and reporting solutions that are both configurable
Square
Square is another popular POS system that has key features that people know it for; simplicity, and cheap subscription rates. Initially operating as an iPad-based POS provider established in 2009, the company has subsequently developed other products for use by merchants, such as analytics and invoicing systems and a payroll processing tool. Largely due to these features, the company’s hardware and software are well-adapted for use by businesses of all types and sizes and have carved out a place for the company in the crowded POS market.
Key features of Square POS systems include:
– Easy to use the interface
Chip and pin card readers for good transactions.
– It has no monthly fees to pay for either the acquired software
– Compatibility with different other external applications
– Intelligence and analysis of business outcomes
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Hardware
Equipment choices available for Lightspeed and Square come in many forms and designs due to the varying needs of all clients. However, their compatibility with hardware is rather different depending on the particular solution and the industry they are targeted.
Lightspeed offers a range of hardware, including:
Lightspeed Retail: Flex, Pocket, and NSP series
Lightspeed Restaurant: Kitchen display system & a hand held device
Lightspeed Golf: Cart and POS hardware options
Square, on the other hand, provides a more straightforward selection, including:
Square Reader: For contactsless and chip transaction
Square Stand: A comprehensive POS that is iPad integrated
Square Register: A single solution that is targeted to cover the needs of larger enterprises.
Accessories
Additionally, Lightspeed and Square are both available with tons of accessories to help turn those POS systems into exactly what you need them to be. Such equipment encompasses receipt printers, cash drawers, barcode scanners, and stands, or mounts for their gadgets.
Lightspeed accessories include:
Receipt printers and cash drawers are the last component to consider when selecting the place to establish a POS.
– Barcode scanners and stands
Mobile charging and carrying cases
Other third party solutions including POS peripherals
Square accessories encompass
Receipt printers and cash drawers — Handheld Terminals & Peripherals
– Barcode scanners and stands
– Docking stations and mounts
– Other options such as lanyards for card readers
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Software
Lightspeed and Square POS are efficient software for sale, inventory, payment and reporting management. However, ease of use, or features, may be different on both platforms.
Lightspeed’s software:
– Some of the key features that it presents include effective inventory handling and customer resource management (CRM) feature.
Also, connects with a broad number of outside apps in order to expand the usefulness of QuickBooks.
– The important statistics provided are intricate quantitatively to provide ample information for proper decisions.
– Dashboard solutions that allow business to quickly access important business data
Square’s software:
It gives plain and easy to understand interface for routine activities.
Contains such options as detailed reports on sales and inventory.
It interoperates with other apps to provide added value to its solutions.
– Has Square Invoices and Online Store for higher income.
Integrations
The Square POS system also supports integration of third-party applications and services as well as Lightspeed option. The reason is that it makes the various business tools integrated so that it merges into the work flow and hence makes work more effective in a holistic way.
Lightspeed integrations include:
– Accounting software: QuickBooks Online and Xero along with other applications
– E-commerce platforms: Shopify, WooCommerce, and even more stores are waiting for you.
– CRM tools: Salesforce, Hubspot and others.
– Marketing tools: Some website builders are Mailchimp, Hootsuite among others.
Square integrations include:
– Accounting software: There are numerous accounting software, for instance, QuickBooks Online, Xero, and many others you can use in your business.
– E-commerce platforms: Among them, Shopify, WooCommerce and others.
– CRM tools: For instance, there is Salesforce, HubSpot, and other platforms.
– Marketing tools: These include the likes of Mailchimp, Hootsuite among others.
Pricing and Plans
Lightspeed has several pricing tiers, similar to Square, to ensure any business can choose plans that are right for them. The €ensitivity recipient is required to familiarize themselves with the costs or benefits and the characteristics of each plan.
Lightspeed pricing:
Retail: Like most appointment scheduling software, plans start at $69 per month plus $0.20 per transaction.
Restaurant: Pricing begins with $119 per month base fee with $0.25 per transaction
Golf: The pricing options start at $149 per month + $0.25 per transaction
Other charges may be included in the price when it comes to the hardware and extra attachments.
Square pricing:
Standard: Pricing plans begin from $zero/month (only those are basic provided with a range of constrained tools).
Pro: Prices begin with $60/month (extra functions)
Performance: Pricing begins at $90 per month (with extra features).
Extra charges for conduction may include hardware charges and other accessories.
Customer Support
Customer support to ensure businesses realize the potential of point of sale systems is available from both Lightspeed and Square. Still, how they support may vary in terms of intensity and kind of services offered.
Lightspeed customer support includes:
– 24/7 online support portal
– Email support
– Phone support which depends on the plan chosen.
– Live web conferences, webcasts, tutorials, and other knowledge base.
Square customer support encompasses:
– 24/7 online support portal
– Email support
Telephonic assistance (couched in the plan selected)
– YouTube, webinar or knowledge base and tutorial
Conclusion
Finally, Lightspeed and Square have complex POS solutions which can fulfil different needs. Square at cheaper price is more user oriented and Lightspeed has great functionality with good inventory management. In the last, the choice between Lightspeed vs square should be made depending on the business needs such as the amount of budget you are ready to spend and the type of industry you are in. By now we believe that the detailed comparison we have just provided you could be useful in making a proper decision for your enterprise.